1. Scope
This policy applies to LunarLondonst.com and communications sent directly to our editorial team. It does not cover the external platforms linked from our pages, which process information under their own privacy notices.
2. Information we may collect
When you browse the site, technical information may be recorded, including browser type, device category, approximate region, requested pages, referral source and basic interaction data. If you email us, we receive your email address, message and any information you choose to include.
We do not ask visitors to create a LunarLondonst account, and we do not need identity documents or payment details. Please do not send sensitive account information in correspondence.
3. How information is used
- To deliver pages securely and maintain site performance.
- To understand which content is useful and improve navigation.
- To respond to questions, corrections and privacy requests.
- To detect misuse, investigate faults and protect the site.
- To meet legal obligations and establish or defend legal rights.
4. Lawful bases
Depending on the activity, processing is based on our legitimate interests in running an informative and secure website, your consent for optional analytics, steps needed to respond to your request, or compliance with a legal obligation. You can reject optional cookies through the consent banner.
6. Retention and security
Information is kept only for as long as needed for its purpose, legal obligations and dispute handling. We apply proportionate technical and organisational safeguards, but no internet transmission or storage method can be guaranteed completely secure.
7. Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability. You may also withdraw consent where consent is the basis for processing. Send a clear request to [email protected]. We may need enough information to verify and action the request safely.
8. Policy changes
This policy may be revised to reflect legal, technical or operational changes. The version published on this page is the version that applies when you use the site.